Due to a surge of orders, lead times are temporarily about 2 weeks Due to a surge of orders, lead times are temporarily about 2 weeks

FAQs

How do you use the wick centering tools?

We have videos demonstrating how to use our wick centering tools. Click on the links below to view the videos for cotton wicks and wooden wicks.

Cotton Wick Centering Tool Video

Wooden Wick Centering Tool Video

What are the centering tools made out of?

All of our wick centering tools are 3d printed with polylactic acid (PLA). PLA is a bioplastic with heat-resistant properties. The PLA we use is sourced and manufactured in the USA and is made from plant starches (corn and sugarcane). Our wick centering tools should last many years, but they can be recycled or composted when it's time to dispose of them.

Do you make centering tools for my jar?

If you do not see the jar you use listed on the website, please reach out! We are frequently adding new jars and can bump your jar to the top of the list if it's requested. There is no additional fee when requesting a specific jar.

Do you make centering tools for wooden wicks?

Yes! Although we don't have the tools for wooden wicks pictured on every product, we can make them for any jar. There will be a drop down menu to choose between cotton or wooden wicks when adding an item to your cart.

Can you make custom wick centering tools?

Yes! Whether you have custom vessels, want a different color, or want the name of your candle company on the centering tools, we can make almost any customizations you want. Just send us a message and we will be happy to work with you.

Can you make centering tools for multiple wicks?

Yes! Although double wicking is the most common, we can design our tools for any number of wicks. Please send us a message or leave a note in the "Special instructions" section in your cart for any special wicking requests.

How far apart are the double wicks spaced?

All of our double wick centering tools have the wicks spaced 1" apart unless otherwise stated in the product description. However, we know everyone has their own formula and has done extensive wick testing. If your wicks need to be spaced differently, please leave a note in the "Special instructions" section in your cart when ordering. Let us know how far apart you would like the wicks to be and we will adjust your wick centering tools for you.

When will I receive my order?

Due to the vast number of jar/color/wick combinations, all of our products are made to order. All orders typically ship within one week. If lead times are extended for any reason, there will be an announcement on the website.